Effective Date: 1st March 2026

JNXCELLENT Beauty is committed to providing a smooth and enjoyable shopping experience. Our shipping and return policies are designed to be simple and customer-friendly.

1. Shipping
   We offer free shipping on all orders over $200 within the United States. Orders are typically processed within 1-2 business days, and delivery takes between 5-7 business days, depending on your location.
   Address: 24251 Town Center Drive, #409 Valencia, Santa Clarita, CA, United States, California
   International Shipping: For international orders, shipping times may vary, and additional customs duties or fees may apply.
2.  Returns
   We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return any unused, unopened products within 10 days of receipt for a full refund or exchange.
   
   To return an item, please contact us at jnxcellentbeautycosmetics@gmail.com for return instructions.
   
   You are responsible for return shipping costs, and we recommend using a trackable shipping service
3.  Damaged or Defective Items
   If you receive a damaged or defective product, please contact us within 7 days of receipt, and we will either replace the product or issue a refund, depending on your preference.
4. Exchanges
   Exchanges are allowed within 10 days of receiving your order, as long as the item is unused and in original condition. If you need to exchange an item, please contact us for further instructions.